Privacy Policy

Account Information: When you create an account, we collect your name, email address, and password. We also collect subscription plan information and billing details when you subscribe to our paid plans.

Learning Content: We collect and store the study materials you upload, including PDFs, text documents, knowledge bases, and course content. This includes questions you generate, mock tests you create, study plans, and notes you create within the platform.

Usage Data: We collect information about how you use our services, including your study sessions, test results, performance analytics, time spent on activities, and interactions with AI features such as question generation, course creation, and chatbot interactions.

Web Search Data: When you use our AI Question Generator with web search functionality, we may collect search queries and topics you select to generate questions from publicly available web sources.

Payment Information: We use PayPal for payment processing. PayPal collects and processes your payment information according to their privacy policy. We only receive confirmation of successful transactions and subscription status.

Service Provision: We use your information to provide, maintain, and improve our AI-powered learning services, including question generation, mock test creation, course generation, study planning, and analytics.

AI Processing: Your uploaded documents and content are processed by AI services to generate questions, create courses, provide chatbot responses, and deliver personalized learning recommendations. This processing occurs on secure servers and is used solely to provide you with learning content.

Personalization: We use your learning data, performance analytics, and study patterns to personalize your experience, recommend study plans, identify weak areas, and provide adaptive learning insights.

Subscription Management: We use your account and payment information to manage your subscription, process payments through PayPal, enforce subscription limits (e.g., question generation limits, course creation limits), and provide customer support.

Communication: We use your email address to send you important updates about your account, subscription changes, service notifications, and respond to your support requests.

Analytics: We analyze aggregated usage data to improve our services, develop new features, and understand how users interact with our platform.

Third-Party Service Providers: We share information with trusted service providers who assist us in operating our platform, including:

• PayPal: For payment processing and subscription management. PayPal's use of your information is governed by their privacy policy.
• AI Service Providers: We use third-party AI services to process your content for question generation, course creation, and chatbot functionality. These services process your data according to strict confidentiality agreements.
• Cloud Storage Providers: Your uploaded documents and generated content are stored on secure cloud servers with encryption.

Study Groups: When you participate in study groups, your profile information and shared content (knowledge bases, courses) may be visible to other group members as per your group settings.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

No Sale of Data: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your personal information and learning content:

• Encryption: All data in transit is encrypted using TLS/SSL protocols. Sensitive data at rest is encrypted.
• Secure Authentication: We use secure authentication methods including JWT tokens and password hashing.
• Access Controls: Access to your data is restricted to authorized personnel and systems necessary to provide our services.
• Regular Security Audits: We conduct regular security assessments and updates to protect against unauthorized access, alteration, disclosure, or destruction.
• Secure File Storage: Uploaded documents are stored in secure cloud storage with appropriate access controls.

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

You have the following rights regarding your personal information:

• Access: You can access and view your personal information, uploaded content, and learning data through your account dashboard.
• Update: You can update your account information, email address, and preferences at any time through your account settings.
• Delete: You can delete your account and request deletion of your personal information. Note that some information may be retained for legal or business purposes as required by law.
• Data Export: You can request a copy of your data, including your uploaded documents, generated questions, courses, and learning analytics.
• Content Control: You can delete your uploaded documents, knowledge bases, courses, and generated content at any time.
• Subscription Management: You can cancel your subscription at any time through your account settings or PayPal account.
• Opt-Out: You can opt out of non-essential communications while still receiving important service notifications.

To exercise these rights, please contact us at info@ailx.com or through your account settings.

Active Accounts: We retain your account information and learning content for as long as your account is active and you use our services.

Deleted Accounts: When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal, tax, or regulatory purposes, or for legitimate business interests such as fraud prevention.

Subscription Records: We retain subscription and payment records as required by law for tax and accounting purposes, typically for 7 years.

Backup Data: Deleted content may remain in our backup systems for up to 90 days before being permanently deleted.

We use cookies and similar tracking technologies to enhance your experience:

• Authentication: Cookies are used to maintain your login session and remember your preferences.
• Analytics: We use analytics cookies to understand how you use our platform, which helps us improve our services.
• Performance: Cookies help us monitor platform performance and identify technical issues.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at info@ailx.com and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.